Everything free on coachluke.com is sent within a few minutes of signing up: the 14-Day Reset, Day 1 of a 5-day challenge, a Free Resource Library guide, a bonus guide from an article, or the free guide that comes with a 60-second check. If it’s not in your inbox, work through these steps in order.
1. Check spam and junk #
The most common culprit. Search your spam folder for “Coach Luke” or the name of what you signed up for. If it’s there, mark it “Not spam” so the next emails land in your inbox.
2. Check the Promotions tab (Gmail) #
Gmail often files new senders under Promotions. Check that tab, and if the email is there, drag it to your Primary inbox. Gmail learns from that.
3. Check for typos in your email address #
A surprising number of missing emails are one mistyped letter. If you suspect a typo, just sign up again on the same page with the correct address. It takes ten seconds.
4. Add Coach Luke to your contacts #
Adding the sender address from any Coach Luke email to your contacts tells your email provider the emails are wanted, which keeps the rest of a series or challenge out of spam.
Didn’t the guide open on the page? #
Library guides and article bonus guides open on the page right after you enter your email, and a copy is emailed too. If the page didn’t change, refresh it. On the Free Resource Library, any guide you’ve unlocked on that device opens straight away with no second sign-up.
Still nothing? #
Send me a note through the contact page with the email address you signed up with and what you signed up for, and I’ll send it directly.
I got the email but the download link isn’t working #
Try opening the link in a different browser, and make sure your device allows PDF downloads. On a phone, the PDF may open in your browser rather than downloading. Use the share or save icon to keep a copy.
